Refund policy
At Lyntheria, we want you to be happy with your purchase.
If for any reason you are not satisfied, don’t worry — we offer a 60-day return policy from the date of delivery.
✅ Return Conditions
To be eligible for a return:
-
Items must be unused and in their original packaging
-
The return request must be initiated within 60 days of receiving your order
-
Proof of purchase (order number or receipt) is required
🔁 How to Start a Return
Contact our support team at info@lyntheria.com with your order number and the reason for your return. We will guide you through the next steps and provide the return address if applicable.
Important: Do not send your item back without contacting us first — unauthorized returns will not be processed.
🚚 Return Shipping & Costs
-
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect
-
We recommend using a tracked shipping method to ensure your return arrives safely
💸 Refunds
Once we have received and inspected your return, we will notify you whether your refund is approved or rejected. If approved:
-
The amount will be refunded to your original payment method within 5–10 business days
-
Any original shipping costs are non-refundable
❌ Non-Returnable Items
The following items are not eligible for return:
-
Items marked as final sale
-
Used personal care or beauty products (for hygiene reasons)
-
Gift cards
Questions? Feel free to contact us at info@lyntheria.com.